customer service - ingles avanzado

Descripción de la oferta

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be responsible for consulting clients on our agency's services exclusively via chat and scheduling meetings. A B2 level of English is a non-negotiable requirement for this position.

Key Responsibilities:
Client Consultation via Chat: Provide information and answer questions regarding our agency’s services through chat, ensuring clear and professional communication.
Scheduling Meetings: Coordinate and schedule meetings.
Customer Support: Offer ongoing assistance to clients via chat, addressing any questions or concerns related to our services.
Timely Responses: Maintain a high level of responsiveness to client inquiries, ensuring excellent customer service at all times.

Requirements:
English level of at least B2 (this is a non-negotiable requirement).
Strong communication skills, both written and verbal, with the ability to express ideas clearly and professionally in chat format.
Ability to multitask and manage time effectively in a fast-paced environment.
A positive attitude and a customer-first approach.
Previous experience in customer service (preferred, but not required).

Requerimientos

• Educación mínima: Educación básica
• Menos de 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service

Hace 5 días

Acerca de JAIME ALFREDO BURGOS ESPARZA